Contact Us


24-Hour U.S. Bank Cardmember Service / Report a lost or stolen card


Ace Rewards Signature Visa Card Art
Self-service Links:

Ace Rewards Visa Card
We accept relay calls

Outside the United States: 701-461-0342 

Ace Rewards Visa Business Card
We accept relay calls

Outside the United States: 701-461-0353 

Billing inquiries and other written correspondence

Ace Rewards
Visa Card
Cardmember Service
PO Box 6339
Fargo, ND 58125-6339 
Ace Rewards
Visa Business Card
Cardmember Service
PO Box 6353
Fargo, ND 58125-6353 

Email us


For questions specific to an existing account, please log in to Online Banking to authenticate that you are the account owner:

  1. Log in to Online Banking 
  2. Under the “Customer Service” tab, select “Contact Us” 
  3. Select  "Email Us"

For general questions about the Ace Rewards® Visa® Card program, contact us by email.

U.S. Bank may change APRs, fees, and other Account terms in the future based on your experience with U.S. Bank National Association and its affiliates as provided under the Cardmember Agreement and applicable law.

The creditor and issuer of this Card is U.S. Bank National Association, pursuant to a license from Visa U.S.A. Inc.

©2015 U.S. Bank National Association. All rights reserved.

Subject to credit approval.