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Contact Us

 

Cardmember Service

 

Ace Rewards Platinum Card
Self-service Links:


Ace Rewards
Platinum Visa Card

24-Hour Cardmember Service:
866-951-3870
TDD: 888-352-6455
Outside the United States:
701-461-0342 
 

Ace Rewards
Visa Business Card
24-Hour Cardmember Service:
866-951-3871
TDD: 888-352-6455
Outside the United States:
701-461-0353 
 

Report a lost or stolen

 

Ace Rewards
Platinum Visa Card

24-Hour Cardmember Service:
866-951-3870
TDD: 888-352-6455
Outside the United States:
701-461-0342 
 

Ace Rewards
Visa Business Card

24-Hour Cardmember Service:
866-951-3871
TDD: 888-352-6455
Outside the United States:
701-461-0353 
 

Billing inquiries and other written correspondence


Ace Rewards
Platinum Visa Card

Cardmember Service
PO Box 6339
Fargo, ND 58125-6339 
 

Ace Rewards
Visa Business Card
Cardmember Service
PO Box 6353
Fargo, ND 58125-6353 

Email us


For questions specific to an existing account, please Login to Internet Banking to authenticate that you are the account owner:

  1. Login to Internet Banking 
  2. Click the "Customer Service" link in the left-hand navigation 
  3. Select  "Email Us"

For general questions about the Ace Rewards® Visa® Card program, contact us by email.


 


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U.S. Bank may change APRs, fees, and other Account terms in the future based on your experience with U.S. Bank National Association and its affiliates as provided under the Cardmember Agreement and applicable law.

The creditor and issuer of the Ace Rewards Visa Card is U.S. Bank National Association, pursuant to a license from Visa U.S.A. Inc.

©2013 U.S. Bank. All rights reserved.

Subject to credit approval.